Jira tracks the work. But who approved it — and when, and why — shouldn't live in email threads, screenshot folders, or spreadsheets maintained for auditors. Business Sign-off brings formal, auditable approvals directly into Jira, right where the work is already happening.

And it works with your existing process. Teams keep their own workflows, swim lanes, and board structures. There are no new statuses to add, no transitions to restructure, and no requirement that every team follow the same process. Business Sign-off operates alongside your workflow, not in place of it. All approval data stays within your Jira instance — nothing is sent to external servers.

Start with a simple team approval and add enforcement as your needs grow. The same plugin scales from lightweight sign-offs to SOX-compliant gated processes — you define the rules, we provide the framework.

Core Capabilities

Approval Workflow Management

Capture decisions with clear accountability — no chasing, no ambiguity.

  • Add individual or bulk approvers to any Jira issue
  • Configurable approval thresholds (percentage-based)
  • Three decision states: Approved, Rejected, or Pending
  • Approvers can modify or withdraw previous decisions
  • Configurable comment requirements per decision type

Separation of Duties (SoD)

Prevent self-approval and enforce accountability automatically.

  • Prevent issue assignees from approving their own work
  • Prevent issue reporters from serving as approvers
  • Continuous enforcement — SoD violations are prevented, not just flagged
  • Configurable at global and per-project levels
  • Built for SOC 2 and SOX compliance requirements

Approver Eligibility Controls

Control who can approve — from open teams to restricted compliance roles.

  • Open mode: any active Jira user can be an approver
  • Restricted mode: limit approvers by Project Role or User Group
  • Granular configuration at global or per-project level
  • Configurable permissions for who can add/remove approvers

Immutable Audit Trail

Every action recorded. No screenshots needed. Auditors get the real data.

  • Every approval action logged with timestamp and user
  • Full history: additions, removals, decisions, resets, notifications
  • Filterable views (all history or decisions only)
  • CSV export with date-range filtering for auditors
  • Configuration changes tracked in the audit log

Workflow Integration

Enforce approvals inside your existing transitions — no workflow redesign required.

  • Validators: Block transitions until approvals are met
  • Conditions: Show/hide transitions based on approval status
  • Post-Functions: Auto-add approvers, send notifications, or reset decisions on transition
  • Post-functions compatible with Jira automation for approver management

Notifications & Reminders

Keep approvals moving without overwhelming your team.

  • Configurable email notifications when approvers are added
  • Reminder notifications for pending approvers
  • Re-review requests when decisions need to be revisited
  • Per-approver rate limiting to prevent notification fatigue
  • Notify requestors and assignees on approval outcomes

One Plugin. Your Rules.

Business Sign-off scales from lightweight to enterprise-grade — all from a single configuration.

Per-Project Configuration

Every project gets its own rules.

Enable or disable the plugin per project. Set different approval thresholds, SoD rules, and approver eligibility for each project independently.

Issue Type Targeting

Governance where it matters, not where it doesn't.

Choose which issue types require approvals and which display the approval panel. Apply governance where it matters without cluttering everyday tasks.

Global & Project Overrides

Set the standard. Let teams adapt.

Set organization-wide defaults, then allow project administrators to override SoD rules, comment requirements, and approver eligibility as needed.

Custom Fields & JQL Support

Find, filter, and report on approvals like any other Jira data.

Dedicated approvers and approval status custom fields with full JQL support. Search for issues by approver, approval status, or overall sign-off state.

Bulk Operations

Add approvers at scale without flooding inboxes.

Add up to 50 approvers per request with configurable notification modes — no notifications, individual emails, or a single consolidated summary. Built for enterprise-scale teams.

REST API

Build what the UI doesn't cover.

A full REST API for teams that need programmatic access to approval data, custom integrations, or automated workflows beyond what the UI provides.

ScriptRunner Compatible

Automate approval workflows with tools you already know.

Works with ScriptRunner for Jira, giving administrators the ability to build custom automation around approval workflows using the tools they already know.

Accessibility

Built so every team member can participate.

Built to meet WCAG 2.1 AA accessibility standards, ensuring the approval experience is usable for all team members regardless of ability.

Forged to Fit

Custom Atlassian development for organizations whose requirements demand more than what's on the shelf.

Sometimes the Marketplace doesn't have what you need. Your industry has specific regulatory controls, your organization enforces unique internal policies, or your workflow requires tooling that simply doesn't exist yet. That's where we come in.

Cahaba Forge builds purpose-built Jira plugins for teams operating under compliance pressure. We bring the same regulated-industry experience behind Business Sign-off to solve governance and workflow challenges that are unique to your environment.

We accept a limited number of custom engagements each year to ensure every solution receives the depth of attention it deserves. If your compliance requirements have outgrown what's available, let's talk.

Ready to Strengthen Your Workflow?

Get in touch to learn more about Business Sign-off for Jira Data Center.

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